Privacy Policy

This policy explains how Hydro Cleanse handles the personal information you give us through this website.

Who we are

This website is run by Hydro Cleanse, 8 Mayfield Avenue, Haslingden, Rossendale BB4 4DF. You can contact us at [email protected] or on 07462 842093.

What we collect

When you submit a quote form, we collect the details you provide: your name, phone number, email address, postcode and any message you add.

Why we collect it

We use your information to reply to your enquiry, give you a quote and arrange the work if you go ahead. We do not use it for anything else without your consent.

Where it is stored

Your information is stored securely in our customer management system. Only authorised members of our team can access it.

Cookies and tracking

This website may use the Meta Pixel and Google Analytics to measure advertising and understand how visitors use the site. These tools can set cookies on your device, which you can control in your browser settings.

How long we keep it

We keep your information for as long as we need it to provide our service and answer follow-up questions. If you ask us not to contact you again, we remove your details from our active records.

Your rights under UK GDPR

You have the right to access the personal data we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. Contact us using the details above.